Rowena Lindsay

reporter – writer – editor

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Category Archives: SearchCRM

Microsoft Dynamics 365 updates add AI features to CRM

August 10, 2018by rjlindsay

When incorporated into business applications, AI can provide insights into how best to engage potential customers, predict customer needs, answer questions and, ultimately, sell products. Microsoft hopes to enable all […]

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SearchCRM, TechTarget

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Hello!

I am a science and tech journalist with experience in daily news reporting, editing, and video and radio production. I am passionate about crafting compelling stories, meeting deadlines, and communicating clearly with a wide audience.

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